Wellpoint Next Rx: This pharmacy changed a prescription for a cove...

GetHuman用户~Disgusted with NextRx来自октябрь 28-го, 2017的Wellpoint Next Rx条客户评论

~Disgusted with NextRx案的背景

GetHuman:~Disgusted with NextRx-您能告诉我们其他Wellpoint Next Rx个客户何时提起诉讼吗?
~Disgusted with NextRx:Sure。在октябрь 23-го上是afternoon。
GetHuman:您是否接触到Wellpoint Next Rx,如果可以,怎么做?
~Disgusted with NextRx:我使用在GetHuman Wellpoint Next Rx客户服务联系信息页面上找到的help page:联系Wellpoint Next Rx客户服务
GetHuman:这些常见的Wellpoint Next Rx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disgusted with NextRx 常见 Wellpoint Next Rx 问题的列表)
~Disgusted with NextRx:“ Make an order”是我尝试使用to contact的原因。

~Disgusted with NextRx对Wellpoint Next Rx客户服务的评价

GetHuman:那么,您如何总结GetHuman的Wellpoint Next Rx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disgusted with NextRx:This pharmacy changed a prescription for a covered medication to a non-covered, and not equivalent, medications * times. Took forever to get to a liver person. The rep couldn't do anything, referred me to a "lead" who would call back within ** hours. No call. Another long session getting through the automated session, finally got to a live person, requested a "lead", who had no info about my previous call (it went to a different center). Was totally unable to explain why*how the precriptions got changed. Blamed the insurance company for rejecting the claims. * days and no response to my request to transfer last prescription to a reputable local pharmacy.
GetHuman:让我们量化一下您与Wellpoint Next Rx联系的经验。在1到5的范围内,如何轻松解决Wellpoint Next Rx问题?
~Disgusted with NextRx:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disgusted with NextRx:在沟通方面,我会给他们五分之三的five。
GetHuman:Wellpoint Next Rx快速有效地解决问题的能力又如何呢?
~Disgusted with NextRx:为此,我要说出五分之二的one。
GetHuman:最后-对其他Wellpoint Next Rx客户有何建议?
~Disgusted with NextRx:尽早或晚些时候与他们打交道。不要忘记Wellpoint Next Rx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disgusted with NextRx在октябрь 23-го, 2017发生的Wellpoint Next Rx客户服务问题中得到了一些有用的反馈和措辞。

Wellpoint Next Rx

2.17 of 5 stars | 39条评论

~Disgusted with NextRx的Wellpoint Next Rx评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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