Wellpoint Next Rx: I received an invoice for a prescription that h...

GetHuman用户~Another Frustrated Customer来自October 31st, 2017的Wellpoint Next Rx条客户评论

~Another Frustrated Customer案的背景

GetHuman:~Another Frustrated Customer-您能告诉我们其他Wellpoint Next Rx个客户何时提起诉讼吗?
~Another Frustrated Customer:Yes。在October 29th上是middle of the night。
GetHuman:您是否接触到Wellpoint Next Rx,如果可以,怎么做?
~Another Frustrated Customer:我使用在GetHuman Wellpoint Next Rx客户服务联系信息页面上找到的help page:联系Wellpoint Next Rx客户服务
GetHuman:这些常见的Wellpoint Next Rx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Another Frustrated Customer 常见 Wellpoint Next Rx 问题的列表)
~Another Frustrated Customer:“ Returns”是我尝试使用to contact的原因。

~Another Frustrated Customer对Wellpoint Next Rx客户服务的评价

GetHuman:那么,您如何总结GetHuman的Wellpoint Next Rx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Another Frustrated Customer:I received an invoice for a prescription that has been voided by pharmacy. I called them and they said the issue was settled. Then again after * months they send another invoice for double the amount for the same date and prescription item. When I ask them, they say it is another prescrption, but they don't know the item. I told them the pharmacy has voided and I didn't take delivery, they simply don't listen or address the problem. They are rude and impatient. Wellpoint is most customer unfriendly company. I will never do business with Wellpoint or Bluecross again.
GetHuman:让我们量化一下您与Wellpoint Next Rx联系的经验。在1到5的范围内,如何轻松解决Wellpoint Next Rx问题?
~Another Frustrated Customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Another Frustrated Customer:在沟通方面,我会给他们五分之三的one。
GetHuman:Wellpoint Next Rx快速有效地解决问题的能力又如何呢?
~Another Frustrated Customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Wellpoint Next Rx客户有何建议?
~Another Frustrated Customer:尽早或晚些时候与他们打交道。不要忘记Wellpoint Next Rx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Another Frustrated Customer在October 29th, 2017发生的Wellpoint Next Rx客户服务问题中得到了一些有用的反馈和措辞。

Wellpoint Next Rx

2.17 of 5 stars | 39条评论

~Another Frustrated Customer的Wellpoint Next Rx评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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