Webjet: We booked online with web jet, from Toronto to...

GetHuman用户~aannyyaavv来自noviembre 16º, 2017的Webjet条客户评论

~aannyyaavv案的背景

GetHuman:~aannyyaavv-您能告诉我们其他Webjet个客户何时提起诉讼吗?
~aannyyaavv:Yup。在noviembre 7º上是middle of the night。
GetHuman:您是否接触到Webjet,如果可以,怎么做?
~aannyyaavv:我使用了我在GetHuman Webjet客户电话号码页面上找到的1300-137-737号码:Webjet客户服务电话号码
GetHuman:这些常见的Webjet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~aannyyaavv 常见 Webjet 问题的列表)
~aannyyaavv:“ Frequent flyer program”是我尝试使用to call的原因。

~aannyyaavv对Webjet客户服务的评价

GetHuman:那么,您如何总结GetHuman的Webjet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~aannyyaavv:We booked online with web jet, from Toronto to Johannesburg through New York, since it was such a great deal. Eventually we received an email saying that our booking would be ticketed within * business hours. We called them the next evening, since it had been over ** hours already. We spoke to a woman on the phone, who told us that they were in the process of ticketing. She then reviewed our flight details with us, and we realized that we were landing in LGA, and departing from JFK, with only a two hour stopover. The shuttle ride from LGA to JFK alone is ** minutes, without traffic. She told us that we would we able to make it. We asked to be transferred to someone with whom we could make changes, but she said that this was another department and that we had to email them, and I've heard that making changes with web jet is a nightmare. Awful customer service. We had thought that we were landing in JFK and departing from there as well. This was not clear on their website. This alone wou
GetHuman:让我们量化一下您与Webjet联系的经验。在1到5的范围内,如何轻松解决Webjet问题?
~aannyyaavv:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~aannyyaavv:在沟通方面,我会给他们五分之三的four。
GetHuman:Webjet快速有效地解决问题的能力又如何呢?
~aannyyaavv:为此,我要说出五分之二的one。
GetHuman:最后-对其他Webjet客户有何建议?
~aannyyaavv:在一天中的早些时候或深夜给他们打电话。不要忘记Webjet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~aannyyaavv在noviembre 7º, 2017发生的Webjet客户服务问题中得到了一些有用的反馈和措辞。

Webjet

2.00 of 5 stars | 30条评论

~aannyyaavv的Webjet评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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