Washington Post: I called to verify when my trial subscription e...
GetHuman用户~JanniePumps来自November 23rd, 2017的Washington Post条客户评论
~JanniePumps案的背景
GetHuman：~JanniePumps-您能告诉我们其他Washington Post个客户何时提起诉讼吗？
~JanniePumps：Yes。在November 15th上是morning。
GetHuman：您是否接触到Washington Post，如果可以，怎么做？
GetHuman：这些常见的Washington Post客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~JanniePumps 常见 Washington Post 问题的列表）
~JanniePumps：“ Refund”是我尝试使用to call的原因。
~JanniePumps对Washington Post客户服务的评价
GetHuman：那么，您如何总结GetHuman的Washington Post客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~JanniePumps：I called to verify when my trial subscription ended - the customer service rep assured me that it was continuing through October - only to discover that I had been billed by the newspaper for a regular subscription within a few days of my calling. I didn't discover the charge for a few weeks and had to pay for the newspapers that I had been told were part of the trial subscription. I even asked the initial customer rep to make sure that the October date she quoted was a continuation of the trial period and got her customer service rep * etc.
GetHuman：让我们量化一下您与Washington Post联系的经验。在1到5的范围内，如何轻松解决Washington Post问题？
~JanniePumps：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~JanniePumps：在沟通方面，我会给他们五分之三的three。
GetHuman：Washington Post快速有效地解决问题的能力又如何呢？
~JanniePumps：为此，我要说出五分之二的five。
GetHuman：最后-对其他Washington Post客户有何建议？
~JanniePumps：在一天中的早些时候或深夜给他们打电话。不要忘记Washington Post可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~JanniePumps在November 15th, 2017发生的Washington Post客户服务问题中得到了一些有用的反馈和措辞。