Washington Health Benefit Exchange: I first signed up for coverage in Dec ****. Jan...
GetHuman用户~Dungy来自نوفمبر ٢١، ٢٠١٧的Washington Health Benefit Exchange条客户评论
~Dungy案的背景
GetHuman:~Dungy-您能告诉我们其他Washington Health Benefit Exchange个客户何时提起诉讼吗?
~Dungy:Sure。在نوفمبر ١٣上是afternoon。
GetHuman:您是否接触到Washington Health Benefit Exchange,如果可以,怎么做?
GetHuman:这些常见的Washington Health Benefit Exchange客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dungy 常见 Washington Health Benefit Exchange 问题的列表)
~Dungy:“ Get insurance”是我尝试使用to call的原因。
~Dungy对Washington Health Benefit Exchange客户服务的评价
GetHuman:那么,您如何总结GetHuman的Washington Health Benefit Exchange客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dungy:I first signed up for coverage in Dec ****. January I learned the Ins co (Group Health) would not cover my needs after they assured me they would to get me to sign with them. Tried to change carriers myself and system at exchange would not let me in. Phoned the exchange for help. (My second call to them...wait time in excess of * hour) Person could not make the change either and decided to submit another application for me. System would not take it so she submitted another. After paying premium, waited * weeks and no response from Ins. carrier. Called Blue Cross (* hour on hold), they had not received my info from exchange. Conference call to the exchange, (hold time * hours), their computer showed I was covered. Blue Cross convinced her I was not. She sent 'ticket' to expedite my info. Two weeks and another premium payment, Blue Cross still does not have my info. I am currently on hold for "** minutes" with exchange trying to find out what the problem is. Two months premiums...no insu
GetHuman:让我们量化一下您与Washington Health Benefit Exchange联系的经验。在1到5的范围内,如何轻松解决Washington Health Benefit Exchange问题?
~Dungy:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dungy:在沟通方面,我会给他们五分之三的one。
GetHuman:Washington Health Benefit Exchange快速有效地解决问题的能力又如何呢?
~Dungy:为此,我要说出五分之二的one。
GetHuman:最后-对其他Washington Health Benefit Exchange客户有何建议?
~Dungy:在一天中的早些时候或深夜给他们打电话。不要忘记Washington Health Benefit Exchange可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dungy在نوفمبر ١٣، ٢٠١٧发生的Washington Health Benefit Exchange客户服务问题中得到了一些有用的反馈和措辞。