Walt Disney World: Upset over advertised room rate*availability of...
GetHuman用户GetHuman68076来自décembre 9, 2017的Walt Disney World条客户评论
GetHuman68076案的背景
GetHuman：GetHuman68076-您能告诉我们其他Walt Disney World个客户何时提起诉讼吗？
GetHuman68076：Yup。在décembre 7上是afternoon。
GetHuman：您是否接触到Walt Disney World，如果可以，怎么做？
GetHuman：这些常见的Walt Disney World客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman68076 常见 Walt Disney World 问题的列表）
GetHuman68076：“ Cancel booking”是我尝试使用to call的原因。
GetHuman68076对Walt Disney World客户服务的评价
GetHuman：那么，您如何总结GetHuman的Walt Disney World客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman68076：Upset over advertised room rate*availability of resort accommodations would not be honored.
GetHuman：您能从12/07/17发生的事情中告诉我们其他人吗？
GetHuman68076：I was trying to upgrade my existing reservation to add and accommodate more people. Online, an offer was available. I tried to modify my reservation but the offer did not show up. I called a Walt Disney world representative. They did not see the offer I was looking at so told me to book it online. The transaction could not be completed. Afterward, the offer was removed from my cart as it was no longer available. Later that night, I checked again to see the availability in upgrading my room as we had added people to our party. The SAME offer was available. I again tried to book it. The transaction would not go through. I called again a Walt Disney world rep. The customer service rep basically said "just because it's in your cart doesn't mean it's available. There are so many users in MY DISNEY EXPERIENCE that maybe it was taken while you were trying to book." I asked about a second offer in my cart. That also is not available. Why are they advertising things that they will not honor? Why haven't they answered either of the emails I sent them? So frustrating that I don't even want to go but I'm locked in with airline and park tickets at this point. So sad that this "magical"place "where dreams come true" and it's representatives are so oblivious to their guests concerns. The reps don't even TRY to accommodate you in any way! I guess the $**,***. a year I spend there is just pennies to them, but it's **% of my personal annual income!!!! You'd think they'd PRETEND to care. Anyway, even if you can't help, it's off my chest.
GetHuman：让我们量化一下您与Walt Disney World联系的经验。在1到5的范围内，如何轻松解决Walt Disney World问题？
GetHuman68076：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman68076：在沟通方面，我会给他们五分之三的five。
GetHuman：Walt Disney World快速有效地解决问题的能力又如何呢？
GetHuman68076：为此，我要说出五分之二的four。
GetHuman：最后-对其他Walt Disney World客户有何建议？
GetHuman68076：在一天中的早些时候或深夜给他们打电话。不要忘记Walt Disney World可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman68076在décembre 7, 2017发生的Walt Disney World客户服务问题中得到了一些有用的反馈和措辞。