Walmart Product Care Plan: Sent our LCD TV in for repair under Walmart pro...
GetHuman用户~Sandra来自نوفمبر ٢١، ٢٠١٧的Walmart Product Care Plan条客户评论
~Sandra案的背景
GetHuman:~Sandra-您能告诉我们其他Walmart Product Care Plan个客户何时提起诉讼吗?
~Sandra:Yes I can。在نوفمبر ١٧上是morning。
GetHuman:您是否接触到Walmart Product Care Plan,如果可以,怎么做?
GetHuman:这些常见的Walmart Product Care Plan客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sandra 常见 Walmart Product Care Plan 问题的列表)
~Sandra:“ Change order”是我尝试使用to call的原因。
~Sandra对Walmart Product Care Plan客户服务的评价
GetHuman:那么,您如何总结GetHuman的Walmart Product Care Plan客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sandra:Sent our LCD TV in for repair under Walmart product Care warranty in December **** via UPS during the Christmas rush. In early January ****, it came back unrepaired with a badly damaged screen. We contacted New ( the warranty company) about this and they told us that we had to file a claim with UPS. UPS would not accept the claim since we were not the initiator of the shipping label. We contacted New about this and after at * hours of being switched around from one agent to another, a man named Rick said that he would not file the claim with UPS and would not honor the warranty. We spent alot of time on this and now have only a broken TV to show for it. We DID NOT send the TV in with a broken screen. We have shopped at Walmart for many years and expected much more than the way we were treated. DO NOT PURCHASE WALMART PRODUCT CARE PLAN!
GetHuman:让我们量化一下您与Walmart Product Care Plan联系的经验。在1到5的范围内,如何轻松解决Walmart Product Care Plan问题?
~Sandra:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sandra:在沟通方面,我会给他们五分之三的one。
GetHuman:Walmart Product Care Plan快速有效地解决问题的能力又如何呢?
~Sandra:为此,我要说出五分之二的three。
GetHuman:最后-对其他Walmart Product Care Plan客户有何建议?
~Sandra:在一天中的早些时候或深夜给他们打电话。不要忘记Walmart Product Care Plan可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sandra在نوفمبر ١٧، ٢٠١٧发生的Walmart Product Care Plan客户服务问题中得到了一些有用的反馈和措辞。