WalMart: I called to pre-order Medal of Honor and have a...
GetHuman用户~Tamara来自November 13, 2017的WalMart条客户评论
~Tamara案的背景
GetHuman:~Tamara-您能告诉我们其他WalMart个客户何时提起诉讼吗?
~Tamara:Yup。在November 12上是middle of the night。
GetHuman:您是否接触到WalMart,如果可以,怎么做?
GetHuman:这些常见的WalMart客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tamara 常见 WalMart 问题的列表)
~Tamara:“ Warranty claim”是我尝试使用to call的原因。
~Tamara对WalMart客户服务的评价
GetHuman:那么,您如何总结GetHuman的WalMart客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tamara:I called to pre-order Medal of Honor and have an in store pick up which is an option with each Medal of Honor gamesystem purchase. The website kept insisting on home delivery despite the description showing in store pick up on the same day of release. The website customer service was reading from a pamplet and didn't know how to get into my account to change the item for in store pickup. She said repeatedly that the website "doesn't like her" and that she didn't understand how to navigate it. Even after getting a Supervisor, they insisted that ALL preorder items must be delivered to the customers home. I'll go to gamestop. idiots.
GetHuman:让我们量化一下您与WalMart联系的经验。在1到5的范围内,如何轻松解决WalMart问题?
~Tamara:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tamara:在沟通方面,我会给他们五分之三的five。
GetHuman:WalMart快速有效地解决问题的能力又如何呢?
~Tamara:为此,我要说出五分之二的five。
GetHuman:最后-对其他WalMart客户有何建议?
~Tamara:在一天中的早些时候或深夜给他们打电话。不要忘记WalMart可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tamara在November 12, 2017发生的WalMart客户服务问题中得到了一些有用的反馈和措辞。