The online Walmart.com was very frustrating. F...

GetHuman用户~mrs.lojo来自November 25th, 2017的WalMart.com条客户评论

~mrs.lojo案的背景

GetHuman:~mrs.lojo-您能告诉我们其他WalMart.com个客户何时提起诉讼吗?
~mrs.lojo:Yeah。在November 22nd上是middle of the night。
GetHuman:您是否接触到WalMart.com,如果可以,怎么做?
~mrs.lojo:我使用在GetHuman WalMart.com客户服务联系信息页面上找到的phone number:联系WalMart.com客户服务
GetHuman:这些常见的WalMart.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mrs.lojo 常见 WalMart.com 问题的列表)
~mrs.lojo:“ Track order”是我尝试使用to call的原因。

~mrs.lojo对WalMart.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的WalMart.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mrs.lojo:The online Walmart.com was very frustrating. Finally got a human using this number and she was very helpful. We were trying to return a kayak that had been shipped to us, and was the wrong one. The resent the correct kayak (even though they told us it was no longer in stock, after throwing a fight they were able to cough one up.) We tried to return it multiple times online, but no one came for it. Walmart was going to charge us for the wrong kayak they shipped us, and wouldn't pick up. Hopefully, Megan,will help us settle it. She has been very helpful tonight.
GetHuman:让我们量化一下您与WalMart.com联系的经验。在1到5的范围内,如何轻松解决WalMart.com问题?
~mrs.lojo:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mrs.lojo:在沟通方面,我会给他们五分之三的five。
GetHuman:WalMart.com快速有效地解决问题的能力又如何呢?
~mrs.lojo:为此,我要说出五分之二的five。
GetHuman:最后-对其他WalMart.com客户有何建议?
~mrs.lojo:尽早或晚些时候与他们打交道。不要忘记WalMart.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mrs.lojo在November 22nd, 2017发生的WalMart.com客户服务问题中得到了一些有用的反馈和措辞。

WalMart.com

2.90 of 5 stars | 307条评论

~mrs.lojo的WalMart.com评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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