WalMart.com: Complaint about poor response from employees in...
GetHuman用户GetHuman-mamapol来自November 30th, 2017的WalMart.com条客户评论
GetHuman-mamapol案的背景
GetHuman：GetHuman-mamapol-您能告诉我们其他WalMart.com个客户何时提起诉讼吗？
GetHuman-mamapol：Yeah。在November 20th上是afternoon。
GetHuman：您是否接触到WalMart.com，如果可以，怎么做？
GetHuman-mamapol：我使用在GetHuman WalMart.com客户服务联系信息页面上找到的phone number：联系WalMart.com客户服务 GetHuman：这些常见的WalMart.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-mamapol 常见 WalMart.com 问题的列表）
GetHuman-mamapol：“ Track order”是我尝试使用to call的原因。
GetHuman-mamapol对WalMart.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的WalMart.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-mamapol：Complaint about poor response from employees in emergency situation
GetHuman：您能从11/20/17发生的事情中告诉我们其他人吗？
GetHuman-mamapol：On Saturday ******** afternoon at approximately *:** pm I dragged myself into the Walmart at Cranberry Mall, Seneca, PA.**I had been violently nauseous for ** hours and wanted Pepto Bismol. I assure you only a blind person could have missed seeing I was ill.**I approached an employee, a dark-haired early middle-aged woman, slender, explained what I just told you and she waved vaguely toward customer service and told me someone would help me there. I staggered into Custody Serv but there were about * in line and I knew I lacked the strength to get someone's attention and get the point across.**I went back out to the registers feeling steadily weaker, found a sweet-faced blonde girl who immediately went with me to the Health & Beauty Aids shelves, found the Pepto Bismol and led me back to her register. She rang it up and at my pathetic request, extracted two of the lozenges for me because I was too weak and disoriented.**I stumbled back out to my car, sat there for about ** minutes and decided I was sicker than I'd thought. I drove to UPMC NORTHWEST Hospital, not much more than a mile or two, where I learned I was having a severe and life-threatening heart attack.**Does your staff receive no training on identifying and assisting customers who REALLY need help?**I was shocked and disappointed, not to mention frightened and sick.
GetHuman：让我们量化一下您与WalMart.com联系的经验。在1到5的范围内，如何轻松解决WalMart.com问题？
GetHuman-mamapol：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-mamapol：在沟通方面，我会给他们五分之三的five。
GetHuman：WalMart.com快速有效地解决问题的能力又如何呢？
GetHuman-mamapol：为此，我要说出五分之二的four。
GetHuman：最后-对其他WalMart.com客户有何建议？
GetHuman-mamapol：尽早或晚些时候与他们打交道。不要忘记WalMart.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-mamapol在November 20th, 2017发生的WalMart.com客户服务问题中得到了一些有用的反馈和措辞。