WageWorks: Very difficult to deal with. Had to literally w...

GetHuman用户~AverageEmployee来自November 11th, 2017的WageWorks条客户评论

~AverageEmployee案的背景

GetHuman:~AverageEmployee-您能告诉我们其他WageWorks个客户何时提起诉讼吗?
~AverageEmployee:Yup。在November 9th上是morning。
GetHuman:您是否接触到WageWorks,如果可以,怎么做?
~AverageEmployee:我使用了我在GetHuman WageWorks客户电话号码页面上找到的877-924-3967号码:WageWorks客户服务电话号码
GetHuman:这些常见的WageWorks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AverageEmployee 常见 WageWorks 问题的列表)
~AverageEmployee:“ Renew coverage”是我尝试使用to call的原因。

~AverageEmployee对WageWorks客户服务的评价

GetHuman:那么,您如何总结GetHuman的WageWorks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AverageEmployee:Very difficult to deal with. Had to literally walk the customer service rep through my receipt while educating them on the IRS rules, which they are supposed to know. They were making things up about my claims. Very bad. They were ignoring the numbers on my receipt. Awful. They did everything in their power to deny my claim and used every excuse in the book to deny my claim and wasted ** hours of my time on the phone. I told my employer about it so they know that wageworks killed my employee productivity for an entire week.
GetHuman:让我们量化一下您与WageWorks联系的经验。在1到5的范围内,如何轻松解决WageWorks问题?
~AverageEmployee:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AverageEmployee:在沟通方面,我会给他们五分之三的one。
GetHuman:WageWorks快速有效地解决问题的能力又如何呢?
~AverageEmployee:为此,我要说出五分之二的one。
GetHuman:最后-对其他WageWorks客户有何建议?
~AverageEmployee:在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AverageEmployee在November 9th, 2017发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。

WageWorks

2.44 of 5 stars | 90条评论

~AverageEmployee的WageWorks评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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