WageWorks: I am trying to understand why my company went t...
GetHuman用户~DJ来自November 5th, 2017的WageWorks条客户评论
~DJ案的背景
GetHuman：~DJ-您能告诉我们其他WageWorks个客户何时提起诉讼吗？
~DJ：Sure。在November 1st上是late at night。
GetHuman：您是否接触到WageWorks，如果可以，怎么做？
GetHuman：这些常见的WageWorks客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DJ 常见 WageWorks 问题的列表）
~DJ：“ Coverage question”是我尝试使用to call的原因。
~DJ对WageWorks客户服务的评价
GetHuman：那么，您如何总结GetHuman的WageWorks客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DJ：I am trying to understand why my company went to an organization with such extreme incompetence in managing a program. WageWorks has been nothing but a pain in the backside since the company first started using them. Prior to them we had Aetna managing the Healthcare Flex spending and I never had an issue with any charge to the issued Debit card. With WageWorks, everything is an issue adn they will suspend the card in a heartbeat. You submit reciepts, they misplace them, they can't read you cover letter and understand why you are submitting receipts. The latest, last month I needed to submit card use receipts for my alergy shots. The day before, I had been to the same doctor's office and got an updated bill with reciepts so I made certain everything was there. While there, I had an additional charge of $*.**, so I paid it. On * June, see attached, I submitted all requested verification reciepts along with a cover letter explaining the receipts. The cover letter was very detail
GetHuman：让我们量化一下您与WageWorks联系的经验。在1到5的范围内，如何轻松解决WageWorks问题？
~DJ：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DJ：在沟通方面，我会给他们五分之三的three。
GetHuman：WageWorks快速有效地解决问题的能力又如何呢？
~DJ：为此，我要说出五分之二的four。
GetHuman：最后-对其他WageWorks客户有何建议？
~DJ：在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DJ在November 1st, 2017发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。