Vonage purposely makes you wait to speak to a c...
GetHuman用户~phantom1来自Oktober 31., 2017的Vonage条客户评论
~phantom1案的背景
GetHuman:~phantom1-您能告诉我们其他Vonage个客户何时提起诉讼吗?
~phantom1:Yes。在Oktober 26.上是evening。
GetHuman:您是否接触到Vonage,如果可以,怎么做?
~phantom1:我使用了我在GetHuman Vonage客户电话号码页面上找到的732-944-0000号码:Vonage客户服务电话号码 GetHuman:这些常见的Vonage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~phantom1 常见 Vonage 问题的列表)
~phantom1:“ None of those really matches why I wanted to call Vonage that day.”是我尝试使用to call的原因。
~phantom1对Vonage客户服务的评价
GetHuman:那么,您如何总结GetHuman的Vonage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~phantom1:Vonage purposely makes you wait to speak to a customer service rep which takes a very long time especially if you want to cancel. When you eventually get tired of waiting and hang up they can now bill you for another month. Even if you write an email to their customer service department, they will NEVER respond to it. This company is underhanded in their dealings with the public. Its really too bad because their phone service works quite well.
GetHuman:让我们量化一下您与Vonage联系的经验。在1到5的范围内,如何轻松解决Vonage问题?
~phantom1:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~phantom1:在沟通方面,我会给他们五分之三的four。
GetHuman:Vonage快速有效地解决问题的能力又如何呢?
~phantom1:为此,我要说出五分之二的three。
GetHuman:最后-对其他Vonage客户有何建议?
~phantom1:在一天中的早些时候或深夜给他们打电话。不要忘记Vonage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~phantom1在Oktober 26., 2017发生的Vonage客户服务问题中得到了一些有用的反馈和措辞。