Vodafone (New Zealand): Got transferred to over five different people...
GetHuman用户~Visd来自November 24., 2017的Vodafone (New Zealand)条客户评论
~Visd案的背景
GetHuman:~Visd-您能告诉我们其他Vodafone (New Zealand)个客户何时提起诉讼吗?
~Visd:Yeah。在November 23.上是morning。
GetHuman:您是否接触到Vodafone (New Zealand),如果可以,怎么做?
GetHuman:这些常见的Vodafone (New Zealand)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Visd 常见 Vodafone (New Zealand) 问题的列表)
~Visd:“ Setup service”是我尝试使用to call的原因。
~Visd对Vodafone (New Zealand)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Vodafone (New Zealand)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Visd:Got transferred to over five different people, no one knew how to solve the problem so they passed me on from person to person. The problem was no one came to install our home phone and broadband on the day that they said they would. No apologies for the time I took off work or any compensation. Had to wait ** days from date Vodafone was contacted to make a plan. None of the operators could speak proper English either so after waiting over ** min, I had to waste another ** min trying to spell my name to these people, only to be later transferred to another person becuase they didn't know what to do. Worst service ever!! I have now switched to slingshot for which everything was solved in ten minutes!
GetHuman:让我们量化一下您与Vodafone (New Zealand)联系的经验。在1到5的范围内,如何轻松解决Vodafone (New Zealand)问题?
~Visd:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Visd:在沟通方面,我会给他们五分之三的five。
GetHuman:Vodafone (New Zealand)快速有效地解决问题的能力又如何呢?
~Visd:为此,我要说出五分之二的five。
GetHuman:最后-对其他Vodafone (New Zealand)客户有何建议?
~Visd:在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (New Zealand)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Visd在November 23., 2017发生的Vodafone (New Zealand)客户服务问题中得到了一些有用的反馈和措辞。