Virgin Mobile: No service is closer than saying bad servie. Th...

GetHuman用户~bcnubes来自أكتوبر ٣١، ٢٠١٧的Virgin Mobile条客户评论

~bcnubes案的背景

GetHuman:~bcnubes-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗?
~bcnubes:Yup。在أكتوبر ٢٦上是morning。
GetHuman:您是否接触到Virgin Mobile,如果可以,怎么做?
~bcnubes:我使用了我在GetHuman Virgin Mobile客户电话号码页面上找到的866-402-7366号码:Virgin Mobile客户服务电话号码
GetHuman:这些常见的Virgin Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bcnubes 常见 Virgin Mobile 问题的列表)
~bcnubes:“ Dispute a Charge”是我尝试使用to call的原因。

~bcnubes对Virgin Mobile客户服务的评价

GetHuman:那么,您如何总结GetHuman的Virgin Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bcnubes:No service is closer than saying bad servie. The ** minutes is an average per call wait. I am currently on my *th call or so, I lost track. The automated system is annoying, confusing, fussy and over sensitive, not user friendly and often disconnects you. There is no way to go back if you chose the wrong menu path. If you try to push zero or something the system often "says thanks for calling" and then it hangs up. The automated system told me to go to the website. The website dropped out and then took me to Virgin in Spanish and then back again, all by following their links. Finally the website told me to call them instead. I called on the Virgin phone and it told me to use a different phone. On and on and on. So far I have about *-* hours invested and all I am trying to do is port my number over. So I don't sound like all I am doing is complaining- the phone is cool and the plan is just what I wanted. If I can ever get it to work it might be nice. At this point though I
GetHuman:让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内,如何轻松解决Virgin Mobile问题?
~bcnubes:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bcnubes:在沟通方面,我会给他们五分之三的five。
GetHuman:Virgin Mobile快速有效地解决问题的能力又如何呢?
~bcnubes:为此,我要说出五分之二的one。
GetHuman:最后-对其他Virgin Mobile客户有何建议?
~bcnubes:在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bcnubes在أكتوبر ٢٦، ٢٠١٧发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。

Virgin Mobile

3.38 of 5 stars | 235条评论

~bcnubes的Virgin Mobile评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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