Virgin Mobile: I recently purchased * phones from VM after the...
GetHuman用户~MissDenver来自نوفمبر ١٤، ٢٠١٧的Virgin Mobile条客户评论
~MissDenver案的背景
GetHuman:~MissDenver-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗?
~MissDenver:Yeah。在نوفمبر ٦上是middle of the night。
GetHuman:您是否接触到Virgin Mobile,如果可以,怎么做?
GetHuman:这些常见的Virgin Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MissDenver 常见 Virgin Mobile 问题的列表)
~MissDenver:“ Complaint”是我尝试使用to call的原因。
~MissDenver对Virgin Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Virgin Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MissDenver:I recently purchased * phones from VM after they assured me my address had good coverage. Upon activation, I couldn't get a signal. After several hours on the phone with VM and being transferred many times to people who didn't have a clue what they were doing, someone finally admitted that the coverage at my address was "poor". How about non-existent. I told them I had to return the phones because I couldn't use their service. Their policy is not to pay return shipping (unlike AT&T) but the person I spoke to said they would refund me in this case. All I needed to do was call and give them the amount of shipping and the tracking number. I called with that information. This time, I was transferred to technical support, then to finance, then to shipping (I was disconnected when they tried to transfer the call). So I had to call back. Each time, I had to spend ** minutes explaining the situation. The second call I got technical support. They said they would transfer me to shipping. They tr
GetHuman:让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内,如何轻松解决Virgin Mobile问题?
~MissDenver:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MissDenver:在沟通方面,我会给他们五分之三的four。
GetHuman:Virgin Mobile快速有效地解决问题的能力又如何呢?
~MissDenver:为此,我要说出五分之二的five。
GetHuman:最后-对其他Virgin Mobile客户有何建议?
~MissDenver:在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MissDenver在نوفمبر ٦، ٢٠١٧发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。