Virgin Mobile: I purchased a new phone from them which is *G a...
GetHuman用户~Ruth来自November 22nd, 2017的Virgin Mobile条客户评论
~Ruth案的背景
GetHuman:~Ruth-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗?
~Ruth:Yes I can。在November 17th上是morning。
GetHuman:您是否接触到Virgin Mobile,如果可以,怎么做?
GetHuman:这些常见的Virgin Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ruth 常见 Virgin Mobile 问题的列表)
~Ruth:“ Lost or Broken Phone”是我尝试使用to call的原因。
~Ruth对Virgin Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Virgin Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ruth:I purchased a new phone from them which is *G and it was not working. So with my frustration from activation that you cannot used your internet service for the price you pay monthly. Tried to called them back many times and finally talked to supposed to be a technical specialist and replaced my new phone with their phone that is not the same model. God knows if it was old phone refurbished? from them, along with a returned enveloped through USPS from them with a tracking number to sent it back to them for free. So, the phone worked for a little bit. Virgin mobile did not received right away the phone that we sent back to them with their own envelope and tracking number. Guess what happened? Virgin disconnected our service without any noticed. Heres the catch according to them they need the tracking number of the phone that we sent to them, when in fact, they were the one that give us the envelope with a number on it! Why in the world they cannot tract their own tracking number now? A
GetHuman:让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内,如何轻松解决Virgin Mobile问题?
~Ruth:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ruth:在沟通方面,我会给他们五分之三的one。
GetHuman:Virgin Mobile快速有效地解决问题的能力又如何呢?
~Ruth:为此,我要说出五分之二的five。
GetHuman:最后-对其他Virgin Mobile客户有何建议?
~Ruth:在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ruth在November 17th, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。