Virgin Mobile: Calling VM for customer service is always a nig...
GetHuman用户~BoxyBox65来自November 5th, 2017的Virgin Mobile条客户评论
~BoxyBox65案的背景
GetHuman：~BoxyBox65-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗？
~BoxyBox65：Yes I can。在October 31st上是middle of the night。
GetHuman：您是否接触到Virgin Mobile，如果可以，怎么做？
GetHuman：这些常见的Virgin Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~BoxyBox65 常见 Virgin Mobile 问题的列表）
~BoxyBox65：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~BoxyBox65对Virgin Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Virgin Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~BoxyBox65：Calling VM for customer service is always a nightmare, the reps don't have a decent command of the english language, nor do they have any real training in good customer service. Recently one of them adjusted my account settings for me, then he casually told me he was unable to keep me on my plan and that I could choose from a list of more expensive plans. It took * more very angry calls to find a rep who was smart enough to simply reinstste my plan. To make it even more horrible, the hold music sounds like a drive through the ghetto, the music selections and sound quality are so low class it turns my stomach. Why do i stay? Unfortunately I haven't heard of a provider that's actually good. The whole industry is based on ripping people off. At least I have a decent rate for unlimited calling, now that I fought my way back to my plan.
GetHuman：让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内，如何轻松解决Virgin Mobile问题？
~BoxyBox65：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~BoxyBox65：在沟通方面，我会给他们五分之三的three。
GetHuman：Virgin Mobile快速有效地解决问题的能力又如何呢？
~BoxyBox65：为此，我要说出五分之二的four。
GetHuman：最后-对其他Virgin Mobile客户有何建议？
~BoxyBox65：在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~BoxyBox65在October 31st, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。