Virgin America: You can't even get me started on this..been wor...
GetHuman用户~jon来自noviembre 9º, 2017的Virgin America条客户评论
~jon案的背景
GetHuman:~jon-您能告诉我们其他Virgin America个客户何时提起诉讼吗?
~jon:Yeah。在noviembre 2º上是late at night。
GetHuman:您是否接触到Virgin America,如果可以,怎么做?
GetHuman:这些常见的Virgin America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jon 常见 Virgin America 问题的列表)
~jon:“ Frequent flyer program”是我尝试使用to call的原因。
~jon对Virgin America客户服务的评价
GetHuman:那么,您如何总结GetHuman的Virgin America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jon:You can't even get me started on this..been working on elevae issue for over ** months and still no resolve. Had to cancel * trips recently because of the ineptness of the website and elevate itself. Hold times, waiting for cs, promises from agents, inability to get the job done, I totally agree with Davis in SF, the single worst company to ever have to deal with, total frustration, it's a joke..try to comment or write them an email? they say they'll get back to you between ** and ** days??? are you freaking serious? Bye bye, rebooked both bookings with American Airlines because I can't get anything to work on the website, with phone calls, with or without elevate. Destroyed my Virgin America credit card...
GetHuman:让我们量化一下您与Virgin America联系的经验。在1到5的范围内,如何轻松解决Virgin America问题?
~jon:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jon:在沟通方面,我会给他们五分之三的five。
GetHuman:Virgin America快速有效地解决问题的能力又如何呢?
~jon:为此,我要说出五分之二的five。
GetHuman:最后-对其他Virgin America客户有何建议?
~jon:在一天中的早些时候或深夜给他们打电话。不要忘记Virgin America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jon在noviembre 2º, 2017发生的Virgin America客户服务问题中得到了一些有用的反馈和措辞。