Vimeo: I have been trying to watch a video and I do no...
GetHuman用户~akk来自November 26th, 2017的Vimeo条客户评论
~akk案的背景
GetHuman:~akk-您能告诉我们其他Vimeo个客户何时提起诉讼吗?
~akk:Sure。在November 23rd上是middle of the night。
GetHuman:您是否接触到Vimeo,如果可以,怎么做?
~akk:我使用在GetHuman Vimeo客户服务联系信息页面上找到的twitter page:联系Vimeo客户服务 GetHuman:这些常见的Vimeo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~akk 常见 Vimeo 问题的列表)
~akk:“ Change plan”是我尝试使用to contact的原因。
~akk对Vimeo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Vimeo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~akk:I have been trying to watch a video and I do not remember my password. I asked for reset, was told I would receive an email. I did this so many times that I was told I could not do that any more, to check my spam folder. I have received no email in my mail or spam folder. I need to watch this video for an assignment that is due tomorrow. I have been trying to get some help, but have received none. I have been paying a monthly fee for this service and now I get nothing in return...so far.
GetHuman:让我们量化一下您与Vimeo联系的经验。在1到5的范围内,如何轻松解决Vimeo问题?
~akk:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~akk:在沟通方面,我会给他们五分之三的four。
GetHuman:Vimeo快速有效地解决问题的能力又如何呢?
~akk:为此,我要说出五分之二的one。
GetHuman:最后-对其他Vimeo客户有何建议?
~akk:尽早或晚些时候与他们打交道。不要忘记Vimeo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~akk在November 23rd, 2017发生的Vimeo客户服务问题中得到了一些有用的反馈和措辞。