Vietnam Airlines: First of all I booked a ticket to Hanoi from Ba...

GetHuman用户~Care_A来自November 25th, 2017的Vietnam Airlines条客户评论

~Care_A案的背景

GetHuman:~Care_A-您能告诉我们其他Vietnam Airlines个客户何时提起诉讼吗?
~Care_A:Yup。在November 18th上是evening。
GetHuman:您是否接触到Vietnam Airlines,如果可以,怎么做?
~Care_A:我使用了我在GetHuman Vietnam Airlines客户电话号码页面上找到的866-677-8909号码:Vietnam Airlines客户服务电话号码
GetHuman:这些常见的Vietnam Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Care_A 常见 Vietnam Airlines 问题的列表)
~Care_A:“ Missing item”是我尝试使用to call的原因。

~Care_A对Vietnam Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Vietnam Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Care_A:First of all I booked a ticket to Hanoi from Bangkok. I filled in my passport information with the ticket, but nothing mentioned a visa being needed. And no travel books or websites that I read pointed out that getting a "visa on arrival" meant having documentation about a visa prior to leaving for Vietnam. Yes, it was my fault for not knowing this, but they could have brought it up when the reservation was made as a "before you go" type thing. The bad part - my complaint - is that the travel manager, Ha Van Ha, offered me and two others with the similar problems some assistance with getting the right documentation to board the plane...for the price of $*** each. The actual visa cost like $**. He was scamming us, and we had no choice but to miss our flight or pay him. I refused to pay more than the ticket to be swindled by this hustler. And no one at the airport could help me reschedule or cancel my flight. It had to be done online, and their website is not optimized for mobile. Boo,
GetHuman:让我们量化一下您与Vietnam Airlines联系的经验。在1到5的范围内,如何轻松解决Vietnam Airlines问题?
~Care_A:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Care_A:在沟通方面,我会给他们五分之三的two。
GetHuman:Vietnam Airlines快速有效地解决问题的能力又如何呢?
~Care_A:为此,我要说出五分之二的five。
GetHuman:最后-对其他Vietnam Airlines客户有何建议?
~Care_A:在一天中的早些时候或深夜给他们打电话。不要忘记Vietnam Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Care_A在November 18th, 2017发生的Vietnam Airlines客户服务问题中得到了一些有用的反馈和措辞。

Vietnam Airlines

3.33 of 5 stars | 12条评论

~Care_A的Vietnam Airlines评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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