Victoria's Secret: So, some people call around Christmas time and...
GetHuman用户~Gwen来自نوفمبر ٢٦، ٢٠١٧的Victoria's Secret条客户评论
~Gwen案的背景
GetHuman:~Gwen-您能告诉我们其他Victoria's Secret个客户何时提起诉讼吗?
~Gwen:Yes。在نوفمبر ١٩上是middle of the night。
GetHuman:您是否接触到Victoria's Secret,如果可以,怎么做?
GetHuman:这些常见的Victoria's Secret客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Gwen 常见 Victoria's Secret 问题的列表)
~Gwen:“ Warranty claim”是我尝试使用to call的原因。
~Gwen对Victoria's Secret客户服务的评价
GetHuman:那么,您如何总结GetHuman的Victoria's Secret客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Gwen:So, some people call around Christmas time and complain because they had to wait, huh, that's weird.. Called Christmas rush for a reason.. Didn't get your full credit? Did you happen to use an offer code that was based on total amount of shopping cart? That gets adjusted when you return items and don't exchange. Got attitude from a customer rep? Seriously doubt it. Your credit to your card wasn't refunded right away? It takes one to two weeks to show up on your statement. You waited ten minutes and no one answered, did you call during peak hours? Do you realize they have only two facilities that deal with catalog and online orders in the ENTIRE country. Work one day in their shoes, see if you can hack it.
GetHuman:让我们量化一下您与Victoria's Secret联系的经验。在1到5的范围内,如何轻松解决Victoria's Secret问题?
~Gwen:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Gwen:在沟通方面,我会给他们五分之三的four。
GetHuman:Victoria's Secret快速有效地解决问题的能力又如何呢?
~Gwen:为此,我要说出五分之二的five。
GetHuman:最后-对其他Victoria's Secret客户有何建议?
~Gwen:在一天中的早些时候或深夜给他们打电话。不要忘记Victoria's Secret可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Gwen在نوفمبر ١٩، ٢٠١٧发生的Victoria's Secret客户服务问题中得到了一些有用的反馈和措辞。