Victoria's Secret: I received my first bill from V.S. about a mont...
GetHuman用户~Ariella8来自अक्टूबर ३१, २०१७的Victoria's Secret条客户评论
~Ariella8案的背景
GetHuman:~Ariella8-您能告诉我们其他Victoria's Secret个客户何时提起诉讼吗?
~Ariella8:Sure。在अक्टूबर २८上是afternoon。
GetHuman:您是否接触到Victoria's Secret,如果可以,怎么做?
GetHuman:这些常见的Victoria's Secret客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ariella8 常见 Victoria's Secret 问题的列表)
~Ariella8:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Ariella8对Victoria's Secret客户服务的评价
GetHuman:那么,您如何总结GetHuman的Victoria's Secret客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ariella8:I received my first bill from V.S. about a month ago, but it was misplaced due to a move. I asked to have the $** fee waived this one time, but was told that they used to do that, but now can only waive the fee if there was a bank error or the bill was returned to them in the mail. She then asked if I would like to pay my bill over the phone. I said that I would pay it immediately after getting off the phone. She then transferred me to the catalog dept. & I asked why I had received the special secret June Clearance catalog (I had just spent a lot of money with them), but not the July & August? She said that she didn't know why and that she couldn't send out any particular catalog, only the most recent one. So, I tried to pay my bill online & was greeted with something that I had never heard of before: a $** "Same-Day payment fee." When I called back & spoke with someone else, she said THAT fee could not be waived. So, I asked to speak with her supervisor. I waited a few minutes on the
GetHuman:让我们量化一下您与Victoria's Secret联系的经验。在1到5的范围内,如何轻松解决Victoria's Secret问题?
~Ariella8:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ariella8:在沟通方面,我会给他们五分之三的one。
GetHuman:Victoria's Secret快速有效地解决问题的能力又如何呢?
~Ariella8:为此,我要说出五分之二的three。
GetHuman:最后-对其他Victoria's Secret客户有何建议?
~Ariella8:在一天中的早些时候或深夜给他们打电话。不要忘记Victoria's Secret可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ariella8在अक्टूबर २८, २०१७发生的Victoria's Secret客户服务问题中得到了一些有用的反馈和措辞。