Victoria's Secret: Called the *** number. First the customer servi...

GetHuman用户~LLD来自November 25th, 2017的Victoria's Secret条客户评论

~LLD案的背景

GetHuman:~LLD-您能告诉我们其他Victoria's Secret个客户何时提起诉讼吗?
~LLD:Yeah。在November 23rd上是afternoon。
GetHuman:您是否接触到Victoria's Secret,如果可以,怎么做?
~LLD:我使用了我在GetHuman Victoria's Secret客户电话号码页面上找到的800-411-5116号码:Victoria's Secret客户服务电话号码
GetHuman:这些常见的Victoria's Secret客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LLD 常见 Victoria's Secret 问题的列表)
~LLD:“ Returns”是我尝试使用to call的原因。

~LLD对Victoria's Secret客户服务的评价

GetHuman:那么,您如何总结GetHuman的Victoria's Secret客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LLD:Called the *** number. First the customer service person transferred me to a complaint department. The lady there did not seem the least bit concerned and talked to me as if she was very rushed. Said my comments would be used as a coaching tool. I dont believe she could even repeat the info given, not sure what she typed. Wanted to send me a **% off coupon, so I would go back into the store and spend money. The gift I took in to return or get a gift receipt was folded and the signature ribbon and logo card back in the gift box it was received in, looked a it did when I opened. They didnt have any robes, I was told was going to get $**. for an approximate $** robe. I told her I would just have to keep it and give it to someone who could wear it. When I got it home and opened the box the clerk had wadded up in a ball and put back in the box. it is a wrinkled mess. I took a pix after sales clerk had done this.(Bet her manager would not want her clothing treated that way) I have
GetHuman:让我们量化一下您与Victoria's Secret联系的经验。在1到5的范围内,如何轻松解决Victoria's Secret问题?
~LLD:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LLD:在沟通方面,我会给他们五分之三的one。
GetHuman:Victoria's Secret快速有效地解决问题的能力又如何呢?
~LLD:为此,我要说出五分之二的two。
GetHuman:最后-对其他Victoria's Secret客户有何建议?
~LLD:在一天中的早些时候或深夜给他们打电话。不要忘记Victoria's Secret可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LLD在November 23rd, 2017发生的Victoria's Secret客户服务问题中得到了一些有用的反馈和措辞。

Victoria's Secret

2.30 of 5 stars | 65条评论

~LLD的Victoria's Secret评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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