Verizon Wireless: Wow, Verizon is amazingly inefficient! It is no...

GetHuman用户~verizonsucks来自novembre 22º, 2017的Verizon Wireless条客户评论

~verizonsucks案的背景

GetHuman:~verizonsucks-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~verizonsucks:Yeah。在novembre 20º上是afternoon。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
~verizonsucks:我使用了我在GetHuman Verizon Wireless客户电话号码页面上找到的800-922-0204号码:Verizon Wireless客户服务电话号码
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~verizonsucks 常见 Verizon Wireless 问题的列表)
~verizonsucks:“ Account access”是我尝试使用to call的原因。

~verizonsucks对Verizon Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~verizonsucks:Wow, Verizon is amazingly inefficient! It is now *:** and I've been on the phone with them since **:** this morning. Original purpose of call: change my shared plan into two pre-paid plans. This took about an hour and forty-five minutes to accomplish (after the standard treatment of being bounced back and forth between sales departments and getting disconnected twice). Unfortunately, a Problem: after *finally* transferring the accounts and unsuccessfully trying to activate our phones, the sales rep acknowledged that the specially-ordered Verizon network extender would not cooperate with Verizon Prepaid accounts, (and of course we have no service whatsoever without it). Now, it's *:** and I'm still on hold (after having to retell the story to six different sales reps). That said, this phone number has been the most helpful of all the ones I've tried today. (Sales rep spoke clearly, listened, understood the problem, stayed focused on the goal without trying to sell me anything, contacte
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~verizonsucks:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~verizonsucks:在沟通方面,我会给他们五分之三的two。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~verizonsucks:为此,我要说出五分之二的three。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~verizonsucks:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~verizonsucks在novembre 20º, 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。

Verizon Wireless

3.86 of 5 stars | 1150条评论

~verizonsucks的Verizon Wireless评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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