Verizon Wireless: My experience with Verizon "customer service" i...
GetHuman用户~Fed Up来自نوفمبر ١٧، ٢٠١٧的Verizon Wireless条客户评论
~Fed Up案的背景
GetHuman:~Fed Up-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~Fed Up:Yes I can。在نوفمبر ١٣上是middle of the night。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Fed Up 常见 Verizon Wireless 问题的列表)
~Fed Up:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Fed Up对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Fed Up:My experience with Verizon "customer service" is frustrating to put it mildly, and I am so fed up that I am seriously considering changing providers. I have tried in vain to get someone to come out to check my FIOS setup, as the backup battery seems to discharge rapidly when power goes out. However, after several calls, slugging through your Byzantine series of computer prompts, I inevitably end up with someone who tells me they can only schedule a service call when service is out (when I no longer have phone or internet service - duh)! How about some actual responsive customer service instead of a maze designed like Catch-**?
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~Fed Up:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Fed Up:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~Fed Up:为此,我要说出五分之二的four。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~Fed Up:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Fed Up在نوفمبر ١٣، ٢٠١٧发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。