Verizon Wireless: JUST WANTED TO PAY-OFF THE FINAL BILLING, COULD...
GetHuman用户~KNS来自November 27th, 2017的Verizon Wireless条客户评论
~KNS案的背景
GetHuman:~KNS-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~KNS:Yes。在November 23rd上是late at night。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~KNS 常见 Verizon Wireless 问题的列表)
~KNS:“ Billing”是我尝试使用to call的原因。
~KNS对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~KNS:JUST WANTED TO PAY-OFF THE FINAL BILLING, COULD NOT ACCESS VIA ONLINE FOR MY TELEPHONE NUMBER WAS TRANSFERRED TO OTHER CARRIER SO CALLED CUSTOMER SERVICE FOR A FINAL BILLING AND VERIZON WIRELESS CS NOR ITS SPECIAL UNIT FOR FINAL BILLING COULD NOT LOCATE MY ACCOUNT* HOWEVER, FUNNY THING IS THAT THIS AGENT TOLD ME JUST GO TO ONE OF THE VERIZON WIRELESS STORE TO PAY OFF THE FINAL BILLING BUT FOR HOW MUCH? THE WHOLE PURPOSE OF THE CALL WAS TO GET MY FINAL BALANCE BUT THE AGENT COULD NOT LOCATE MY ACCOUNT. RIDICULOUS!
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~KNS:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~KNS:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~KNS:为此,我要说出五分之二的four。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~KNS:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~KNS在November 23rd, 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。