Verizon Wireless Prepaid: Verizon customer service gave my credit card in...

GetHuman用户~dwallace来自November 27., 2017的Verizon Wireless Prepaid条客户评论

~dwallace案的背景

GetHuman:~dwallace-您能告诉我们其他Verizon Wireless Prepaid个客户何时提起诉讼吗?
~dwallace:Yes。在November 18.上是late at night。
GetHuman:您是否接触到Verizon Wireless Prepaid,如果可以,怎么做?
~dwallace:我使用了我在GetHuman Verizon Wireless Prepaid客户电话号码页面上找到的888-294-6804号码:Verizon Wireless Prepaid客户服务电话号码
GetHuman:这些常见的Verizon Wireless Prepaid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dwallace 常见 Verizon Wireless Prepaid 问题的列表)
~dwallace:“ Activate Account”是我尝试使用to call的原因。

~dwallace对Verizon Wireless Prepaid客户服务的评价

GetHuman:那么,您如何总结GetHuman的Verizon Wireless Prepaid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dwallace:Verizon customer service gave my credit card information out to someone that was not me. They did not have any information to prove they were me. They shut down the phone that used my credit card stating there was fraud on the account. The fraud was Verizon giving my information out! I have spent * full days trying to call wanting answers to how this could happen and I either get hung up on or they send me to the automated calls that hangs up when you do not have the information it wants. I am now trying to get ahold of a higher up but doubt they even talk to anyone! If I was a verizon customer I would be looking else where and getting my credit card information out of their system!
GetHuman:让我们量化一下您与Verizon Wireless Prepaid联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless Prepaid问题?
~dwallace:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dwallace:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless Prepaid快速有效地解决问题的能力又如何呢?
~dwallace:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon Wireless Prepaid客户有何建议?
~dwallace:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless Prepaid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dwallace在November 18., 2017发生的Verizon Wireless Prepaid客户服务问题中得到了一些有用的反馈和措辞。

Verizon Wireless Prepaid

4.05 of 5 stars | 465条评论

~dwallace的Verizon Wireless Prepaid评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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