Verizon Wireless Financial: My financial service with Verizon has gone from...
GetHuman用户~woodsie来自November 2nd, 2017的Verizon Wireless Financial条客户评论
~woodsie案的背景
GetHuman:~woodsie-您能告诉我们其他Verizon Wireless Financial个客户何时提起诉讼吗?
~woodsie:Yup。在October 31st上是middle of the night。
GetHuman:您是否接触到Verizon Wireless Financial,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless Financial客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~woodsie 常见 Verizon Wireless Financial 问题的列表)
~woodsie:“ Refund”是我尝试使用to call的原因。
~woodsie对Verizon Wireless Financial客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless Financial客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~woodsie:My financial service with Verizon has gone from poor to beyond horrible. I am still being billed for a service that I had disconnected and paid in full in September, ****. In the past * months, I have talked with * people and no one has resolved the problem. * of the * people said that my bill was paid, * said that I owe $*.**, and * said I owe $**.**. My bill warns me that it is headed for collection when infact Verizon owes me $*** plus dollars. I was on hold on two of the calls so long until my phone cut off. In one day, I spent more than an hour and a half trying to solve my problem. Is it solved? NO!
GetHuman:让我们量化一下您与Verizon Wireless Financial联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless Financial问题?
~woodsie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~woodsie:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless Financial快速有效地解决问题的能力又如何呢?
~woodsie:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon Wireless Financial客户有何建议?
~woodsie:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless Financial可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~woodsie在October 31st, 2017发生的Verizon Wireless Financial客户服务问题中得到了一些有用的反馈和措辞。