Verizon Repair: I have been without hard-line phone service for...

GetHuman用户~Sky Valley来自نوفمبر ٢٢، ٢٠١٧的Verizon Repair条客户评论

~Sky Valley案的背景

GetHuman:~Sky Valley-您能告诉我们其他Verizon Repair个客户何时提起诉讼吗?
~Sky Valley:Sure。在نوفمبر ٢٠上是late at night。
GetHuman:您是否接触到Verizon Repair,如果可以,怎么做?
~Sky Valley:我使用在GetHuman Verizon Repair客户服务联系信息页面上找到的help page:联系Verizon Repair客户服务
GetHuman:这些常见的Verizon Repair客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sky Valley 常见 Verizon Repair 问题的列表)
~Sky Valley:“ Account issue”是我尝试使用to contact的原因。

~Sky Valley对Verizon Repair客户服务的评价

GetHuman:那么,您如何总结GetHuman的Verizon Repair客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sky Valley:I have been without hard-line phone service for two weeks out of the past month. And again, tonight am without phone service over a Holiday Weekend July *th.**th.**th? **** and how far beyond ? T.B.D. . . . The nice lady I talked to on the *-*** number was unable to understand the technical jargon in the notes the engineers had remarked into my most recent phone issues. (unacceptable) and she said she would have to get her supervisor to call me back in the morning - on my overpriced "pay as you go" cell phone that I had to buy as backup service. Mind you I have had to file two complaints with the California Public Utilities Commission (unresolved) in the past regarding this same phone number at the same home. And on top of it I get a notice via e-mail this week they are raising my rates, having never given me a cent back in consideration for the "downtime" of the service, my time or the addition cost of pricey cell phone minutes calling them to tell them that dang phone isn't working A
GetHuman:让我们量化一下您与Verizon Repair联系的经验。在1到5的范围内,如何轻松解决Verizon Repair问题?
~Sky Valley:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sky Valley:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Repair快速有效地解决问题的能力又如何呢?
~Sky Valley:为此,我要说出五分之二的two。
GetHuman:最后-对其他Verizon Repair客户有何建议?
~Sky Valley:尽早或晚些时候与他们打交道。不要忘记Verizon Repair可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sky Valley在نوفمبر ٢٠، ٢٠١٧发生的Verizon Repair客户服务问题中得到了一些有用的反馈和措辞。

Verizon Repair

2.43 of 5 stars | 130条评论

~Sky Valley的Verizon Repair评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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