Verizon FiOS: Went to FIOS on-line live chat. Was on with cus...
GetHuman用户~Lisa30来自novembre 3, 2017的Verizon FiOS条客户评论
~Lisa30案的背景
GetHuman:~Lisa30-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~Lisa30:Sure。在octobre 29上是late at night。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lisa30 常见 Verizon FiOS 问题的列表)
~Lisa30:“ Refund”是我尝试使用to call的原因。
~Lisa30对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lisa30:Went to FIOS on-line live chat. Was on with customer support agent for ** mins. They gave suggestions which didn't work for me. I was trying to increase the number of rings on our home voice mail which was set at *. We are old and can't get to the phone that quickly esp. since my husband had a heart attack. I got the phone * from gethuman.com and called. The agent was available within * mins and he solved the problem in *. From what he said I understand that this was not something one could do for oneself over the phone. Makes me wonder about the first agent I dealt with. Very useful to have this site so you can actually talk to someone. I have never had much success with those on-line folk.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~Lisa30:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lisa30:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~Lisa30:为此,我要说出五分之二的two。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~Lisa30:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lisa30在octobre 29, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。