Verizon FiOS: This is confusing. I got a telephone call from...
GetHuman用户~oldcustomer来自November 21, 2017的Verizon FiOS条客户评论
~oldcustomer案的背景
GetHuman:~oldcustomer-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~oldcustomer:Yeah。在November 17上是middle of the night。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~oldcustomer 常见 Verizon FiOS 问题的列表)
~oldcustomer:“ Cancel Service”是我尝试使用to call的原因。
~oldcustomer对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~oldcustomer:This is confusing. I got a telephone call from one of your customer service phone numbers (***-***-****) after ** pm Sunday night, which disturbed my entire household because the phone would not stop ringing and go to voice mail. I went online to trace the phone number, and then contacted your chat. The chat person said she fixed a glitch in my service, but could not or did not explain why my phone had rung like that. I also asked her for contact information regarding nuisance calls I keep getting from AT&T, and she gave me that number.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~oldcustomer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~oldcustomer:在沟通方面,我会给他们五分之三的two。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~oldcustomer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~oldcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~oldcustomer在November 17, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。