Verizon FiOS: I used the Lucyphone option, and it took about...
GetHuman用户~k249来自November 8th, 2017的Verizon FiOS条客户评论
~k249案的背景
GetHuman:~k249-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~k249:Yes。在November 4th上是afternoon。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~k249 常见 Verizon FiOS 问题的列表)
~k249:“ Account access”是我尝试使用to call的原因。
~k249对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~k249:I used the Lucyphone option, and it took about * minutes to have my phone ring. The rep seemed a little bit confused by the process at first (she thought she was on hold she said), but rolled with it fine. I got a local based (Taunton Massachusetts) agent named Gail, who was very helpful and accomidating. The purpose of my call was to reduce my bill, and after a little initial reluctance, the agent was able to get me a better overall deal for my Fios service when I committed to an additional ** months. The agent was very patient reviewing all the specifics.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~k249:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~k249:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~k249:为此,我要说出五分之二的two。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~k249:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~k249在November 4th, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。