Verizon FiOS: I had agreed on the triple play for **.** per m...
GetHuman用户~Lolieone来自November 8th, 2017的Verizon FiOS条客户评论
~Lolieone案的背景
GetHuman:~Lolieone-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~Lolieone:Yup。在October 31st上是middle of the night。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lolieone 常见 Verizon FiOS 问题的列表)
~Lolieone:“ Change Plan”是我尝试使用to call的原因。
~Lolieone对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lolieone:I had agreed on the triple play for **.** per month. When the bill arrived they had many hidden charges. My *nd bill arrived and again **% higher than what they quoted me on. Switched to Optimum. Muvh better picture more options, and less money. Stay away form Verizon, terrible customer service and they place you on hold ** minutes at a time, then they transfer you to someone else, and you are back on hold again. Picture was not great. Verizon alos handed-out my telephone number the *st day the phone was activated I received at least ** solicitation calls for new home owners. When I call verizon and asked them to stop it, they said you can additonal monies and they will then take you off the list. I said just tuen off my phone, they said they would but it would not lower the cost at all and they were very ruse about it. I had the Fios installed and the picture was no that great and would freeze often. * weeks after they installed everything,my phone, internet and TV were out f
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~Lolieone:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lolieone:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~Lolieone:为此,我要说出五分之二的one。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~Lolieone:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lolieone在October 31st, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。