Verizon FiOS: I called about problem with getting on to email...
GetHuman用户~sleepwalker来自October 31st, 2017的Verizon FiOS条客户评论
~sleepwalker案的背景
GetHuman:~sleepwalker-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~sleepwalker:Yeah。在October 26th上是afternoon。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sleepwalker 常见 Verizon FiOS 问题的列表)
~sleepwalker:“ Setup service”是我尝试使用to call的原因。
~sleepwalker对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sleepwalker:I called about problem with getting on to email. Had to wait ** miniutes after saying "agent" "agent" "agent"...Then the lady "Shante" tells me that there is a server issue. When I suggested that they could have had that as an announcement on the line, i could have saved ** minutes, she simply did not get the value of that. Told me that there is no way to record my disatisfaction*suggestion within the technical support department. I would have to call a separate number and hold on for another eternity to complain about them.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~sleepwalker:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sleepwalker:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~sleepwalker:为此,我要说出五分之二的four。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~sleepwalker:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sleepwalker在October 26th, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。