Vanilla Visa Card: I purchased a Vanilla Visa gift card for my dau...

GetHuman用户~ELLE来自November 18., 2017的Vanilla Visa Card条客户评论

~ELLE案的背景

GetHuman:~ELLE-您能告诉我们其他Vanilla Visa Card个客户何时提起诉讼吗?
~ELLE:Yes I can。在November 15.上是afternoon。
GetHuman:您是否接触到Vanilla Visa Card,如果可以,怎么做?
~ELLE:我使用了我在GetHuman Vanilla Visa Card客户电话号码页面上找到的855-686-9513号码:Vanilla Visa Card客户服务电话号码
GetHuman:这些常见的Vanilla Visa Card客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ELLE 常见 Vanilla Visa Card 问题的列表)
~ELLE:“ Refund a Charge”是我尝试使用to call的原因。

~ELLE对Vanilla Visa Card客户服务的评价

GetHuman:那么,您如何总结GetHuman的Vanilla Visa Card客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ELLE:I purchased a Vanilla Visa gift card for my daughter's birthday (non re-loadable). She never received it in the mail. I have been trying for a day and a half to track it (if it were stolen) or replace it. All of the agents I spoke with said: "This is not a Visa card* our card numbers start with a *, and yours starts with a *". Umm ... yes, it clearly say 'Vanilla Visa' on my receipt. I was getting quite irritated! Thank goodness I happened upon this page! I was finally able to speak to someone with KNOWLEDGE and a dialect I could understand. Evidently, the number on my receipt is the reference number to the purcase of the card, not the actual card number. They will issue a new card (to arrive in *-** days), cancelling the old one. Amen! The agent advised: in the future, do NOT activate the card in the store. Open the card, call the number on the back and put it 'on hold'. The recipient can then activate the card once they receive it. Thanks for supplying a solution and an end to my
GetHuman:让我们量化一下您与Vanilla Visa Card联系的经验。在1到5的范围内,如何轻松解决Vanilla Visa Card问题?
~ELLE:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ELLE:在沟通方面,我会给他们五分之三的four。
GetHuman:Vanilla Visa Card快速有效地解决问题的能力又如何呢?
~ELLE:为此,我要说出五分之二的three。
GetHuman:最后-对其他Vanilla Visa Card客户有何建议?
~ELLE:在一天中的早些时候或深夜给他们打电话。不要忘记Vanilla Visa Card可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ELLE在November 15., 2017发生的Vanilla Visa Card客户服务问题中得到了一些有用的反馈和措辞。

Vanilla Visa Card

1.90 of 5 stars | 120条评论

~ELLE的Vanilla Visa Card评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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