VIZIO: I had an on line chat with a tech & he solved m...

GetHuman用户~Jo Strength来自November 22, 2017的VIZIO条客户评论

~Jo Strength案的背景

GetHuman:~Jo Strength-您能告诉我们其他VIZIO个客户何时提起诉讼吗?
~Jo Strength:Yeah。在November 14上是middle of the night。
GetHuman:您是否接触到VIZIO,如果可以,怎么做?
~Jo Strength:我使用了我在GetHuman VIZIO客户电话号码页面上找到的888-849-4623号码:VIZIO客户服务电话号码
GetHuman:这些常见的VIZIO客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jo Strength 常见 VIZIO 问题的列表)
~Jo Strength:“ Warranty Claim”是我尝试使用to call的原因。

~Jo Strength对VIZIO客户服务的评价

GetHuman:那么,您如何总结GetHuman的VIZIO客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jo Strength:I had an on line chat with a tech & he solved my problem, however, my contact was terminated because I took too long to get back to him. My TV had to reprogram every thing which took a couple of minutes. The charge for this consult was $**.** & for that price I feel like my contact should have been extended until he knew for sure his advice did indeed solved my problem. I will not contact Vizio again unless I am truly desperate. I feel I was grossly overcharged for the time he spent with me & the ending the call before he knew my problem was solved.
GetHuman:让我们量化一下您与VIZIO联系的经验。在1到5的范围内,如何轻松解决VIZIO问题?
~Jo Strength:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jo Strength:在沟通方面,我会给他们五分之三的three。
GetHuman:VIZIO快速有效地解决问题的能力又如何呢?
~Jo Strength:为此,我要说出五分之二的five。
GetHuman:最后-对其他VIZIO客户有何建议?
~Jo Strength:在一天中的早些时候或深夜给他们打电话。不要忘记VIZIO可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jo Strength在November 14, 2017发生的VIZIO客户服务问题中得到了一些有用的反馈和措辞。

VIZIO

3.39 of 5 stars | 159条评论

~Jo Strength的VIZIO评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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