United Healthcare: Transferred several times before I finally was...

GetHuman用户~Irish girl来自November 19., 2017的United Healthcare条客户评论

~Irish girl案的背景

GetHuman:~Irish girl-您能告诉我们其他United Healthcare个客户何时提起诉讼吗?
~Irish girl:Sure。在November 15.上是evening。
GetHuman:您是否接触到United Healthcare,如果可以,怎么做?
~Irish girl:我使用了我在GetHuman United Healthcare客户电话号码页面上找到的866-633-2446号码:United Healthcare客户服务电话号码
GetHuman:这些常见的United Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Irish girl 常见 United Healthcare 问题的列表)
~Irish girl:“ Coverage Question”是我尝试使用to call的原因。

~Irish girl对United Healthcare客户服务的评价

GetHuman:那么,您如何总结GetHuman的United Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Irish girl:Transferred several times before I finally was able to talk with someone who was very helpful. UHC called me every day but never left a message. The UHC told me that was not even their number but probably someone trying to sell me additional options. It is very misleading to have UHC on the CID and be told they are not really UHC. Good thing I did NOT give any private information. I had been called everyday for a week at least twice*day but no one left a message. With all the changes, I was worried about the new plan, that maybe something was wrong, or that I did not complete everything as I should have. Completely nerve wracking.
GetHuman:让我们量化一下您与United Healthcare联系的经验。在1到5的范围内,如何轻松解决United Healthcare问题?
~Irish girl:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Irish girl:在沟通方面,我会给他们五分之三的one。
GetHuman:United Healthcare快速有效地解决问题的能力又如何呢?
~Irish girl:为此,我要说出五分之二的two。
GetHuman:最后-对其他United Healthcare客户有何建议?
~Irish girl:在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Irish girl在November 15., 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。

United Healthcare

3.31 of 5 stars | 92条评论

~Irish girl的United Healthcare评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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