United Healthcare: This is a horrible number with equally horrible...
GetHuman用户~anti-moron来自نوفمبر ١٧، ٢٠١٧的United Healthcare条客户评论
~anti-moron案的背景
GetHuman：~anti-moron-您能告诉我们其他United Healthcare个客户何时提起诉讼吗？
~anti-moron：Sure。在نوفمبر ٩上是late at night。
GetHuman：您是否接触到United Healthcare，如果可以，怎么做？
GetHuman：这些常见的United Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anti-moron 常见 United Healthcare 问题的列表）
~anti-moron：“ Get insurance”是我尝试使用to call的原因。
~anti-moron对United Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anti-moron：This is a horrible number with equally horrible "customer service reps." And I use that term EXTREMELY LIGHTLY.*On August **, **** I called "Tricare," an insurance company for the military and their families. *I had ONE SIMPLE QUESTION, one which any moron could have answered. Unfortunately, that is all I encountered..... MORONS.*The first lady was nice and had a Southern accent so deep it was actually a little difficult to understand her. She incorrectly thought I needed to talk to Tech Support and even offered to stay with me while she "connected" to Tech Support. Then I was disconnected!*Phone call **: I called again and got routed through the mindless voicemail system (really, they need to get a professional voiceover, not the annoying woman's voice on that tape). *When I finally reached a LIVE HUMAN BEING, she apologized but said I needed to be passed off to... such and such. *When such and such answered, he asked for my NPI. "What is that?" I asked and he, in a rather condescendi
GetHuman：让我们量化一下您与United Healthcare联系的经验。在1到5的范围内，如何轻松解决United Healthcare问题？
~anti-moron：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anti-moron：在沟通方面，我会给他们五分之三的five。
GetHuman：United Healthcare快速有效地解决问题的能力又如何呢？
~anti-moron：为此，我要说出五分之二的five。
GetHuman：最后-对其他United Healthcare客户有何建议？
~anti-moron：在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anti-moron在نوفمبر ٩، ٢٠١٧发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。