United Healthcare: Terrible......I asked for a toothpick as I felt...
GetHuman用户GetHuman-380616来自November 7th, 2017的United Healthcare条客户评论
GetHuman-380616案的背景
GetHuman：GetHuman-380616-您能告诉我们其他United Healthcare个客户何时提起诉讼吗？
GetHuman-380616：Sure。在November 5th上是evening。
GetHuman：您是否接触到United Healthcare，如果可以，怎么做？
GetHuman：这些常见的United Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-380616 常见 United Healthcare 问题的列表）
GetHuman-380616：“ Renew coverage”是我尝试使用to call的原因。
GetHuman-380616对United Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-380616：Terrible......I asked for a toothpick as I felt I was an Hors d'oeuvre being passed around so much. These folks should give you a ping pong paddle as they pass you back and forth and even they don't seem to know what is going on. I had a customer service person who was trying her hardest to assist me with a preauthorization and after I was given another phone number to call I explained to her that the number was a number I had been given * times in the past and the folks at that number passed me to another number. I seriously have * phone numbers to which I have been passed back and forth to. This Customer Service person was trying hard and she had the other group on hold as she came back to me for a minute to tell me she was holding. She said she returned to the phone line where she was on hold and the other group had hung up on her. That is terrible. The cost of insurance goes up because they have to have so many people available or not available to assist and or confuse you.
GetHuman：让我们量化一下您与United Healthcare联系的经验。在1到5的范围内，如何轻松解决United Healthcare问题？
GetHuman-380616：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-380616：在沟通方面，我会给他们五分之三的three。
GetHuman：United Healthcare快速有效地解决问题的能力又如何呢？
GetHuman-380616：为此，我要说出五分之二的four。
GetHuman：最后-对其他United Healthcare客户有何建议？
GetHuman-380616：在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-380616在November 5th, 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。