United Healthcare: I called last week needing a new compressor for...
GetHuman用户~Linda来自November 17th, 2017的United Healthcare条客户评论
~Linda案的背景
GetHuman：~Linda-您能告诉我们其他United Healthcare个客户何时提起诉讼吗？
~Linda：Yup。在November 9th上是middle of the night。
GetHuman：您是否接触到United Healthcare，如果可以，怎么做？
GetHuman：这些常见的United Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Linda 常见 United Healthcare 问题的列表）
~Linda：“ Renew coverage”是我尝试使用to call的原因。
~Linda对United Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Linda：I called last week needing a new compressor for taking albuterol sulfate. I asked the lady if I needed to go through my dr, she said no, I could look for a store in my area and as long as they excepted UHC I could go ahead and get one. Asked her who in my area was in network she told me I could look that up myself at the website!! OK,I spent the rest of the day couldn't find anyone. Called the next day and talked to a man and he told me the name of a place in network. I called them, they never called me back. So I tried again. This time the insurance man at that store said I have to have a prescription from my Dr. That's the first thing I asked the girl, do I need my Dr. to do this. What a run around. A week later I still don't have a compressor. Guess I'll call the Dr. tomorrow. If you don't want to do your job, stay home.
GetHuman：让我们量化一下您与United Healthcare联系的经验。在1到5的范围内，如何轻松解决United Healthcare问题？
~Linda：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Linda：在沟通方面，我会给他们五分之三的two。
GetHuman：United Healthcare快速有效地解决问题的能力又如何呢？
~Linda：为此，我要说出五分之二的three。
GetHuman：最后-对其他United Healthcare客户有何建议？
~Linda：在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Linda在November 9th, 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。