United Airlines: On ******* my wife and I have tickets to Aruba...
GetHuman用户~mitch来自November 26., 2017的United Airlines条客户评论
~mitch案的背景
GetHuman:~mitch-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~mitch:Yes。在November 18.上是afternoon。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mitch 常见 United Airlines 问题的列表)
~mitch:“ Refund Flight”是我尝试使用to call的原因。
~mitch对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mitch:On ******* my wife and I have tickets to Aruba out of Boston. We have a *:** A.M. where the proceed to tell us the flight was over sold. Now we had purchased tickets ****** and you would think after * months they could hammer out the details. Normally I would not care although it was my wife's **th. They left us and five others standing there. United ****'s and I will take to every blog there is to let everyone know! Spoke with customer service which was a ******* joke. At the end of it all we are still in the snow in Boston and have found another carrier to get us to Aruba. I had spoke with a supervisor which was also a joke and then one woman by the name of Diane White jumped in to help get us out of the airport ie: refunds etc. She was the only one in the whole company that understands service! She should be corporate rather than gate! We will never use United again and will do everything in my power to make sure everyone listens!
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~mitch:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mitch:在沟通方面,我会给他们五分之三的two。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~mitch:为此,我要说出五分之二的one。
GetHuman:最后-对其他United Airlines客户有何建议?
~mitch:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mitch在November 18., 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。