United Airlines: I was on the phone with customer service for an...
GetHuman用户~anonymous来自November 21st, 2017的United Airlines条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他United Airlines个客户何时提起诉讼吗？
~anonymous：Yes I can。在November 14th上是middle of the night。
GetHuman：您是否接触到United Airlines，如果可以，怎么做？
GetHuman：这些常见的United Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 United Airlines 问题的列表）
~anonymous：“ Account access”是我尝试使用to call的原因。
~anonymous对United Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：I was on the phone with customer service for an hour because they cancelled my flight by mistake. I had to change my flight out at OHare because of a * plus hr flight delay. Tried to check in on-line for return flight and couldn't so I called cusotmer service. At first she said they had no record of my return flight reservation number. After giving her the actual flight number she put me on hold, then said I cancelled it, which I didn't. Told her about the problem going out that required a flight change, but said I didn't want reutn flight changed. Her response, sorry the airport cancelled it and now the flight is full. I said that was United Airlines cusomer service, YOUR COMPANY cancelled by mistake. Again I was put on hold for a very long time. She said I could go on a * hr later flight. I said I am not sitting at airpot all day for your mistake. Again she said they didn't do it the AIRPORT did it. Also told her I paid for upgrade to business class.Each question was followed by very
GetHuman：让我们量化一下您与United Airlines联系的经验。在1到5的范围内，如何轻松解决United Airlines问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的one。
GetHuman：United Airlines快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的two。
GetHuman：最后-对其他United Airlines客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 14th, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。