United Airlines: Discrimination against the medically disabled...
GetHuman用户~Delrio来自نوفمبر ٢١، ٢٠١٧的United Airlines条客户评论
~Delrio案的背景
GetHuman:~Delrio-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~Delrio:Yup。在نوفمبر ١٦上是afternoon。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Delrio 常见 United Airlines 问题的列表)
~Delrio:“ Flight Inquiry”是我尝试使用to call的原因。
~Delrio对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Delrio:Discrimination against the medically disabled. Agent didn't understand metric measurements. Finally got through to him what my question was. Supervisor would not speak to me. I explained that I am a cancer patient who uses United Airlines each year for trip to a cancer clinic near San Diego. Asked if I could take my cancer medications in a carry-on that is just over one linear inch larger than their maximum allowance, even though the bag would fit in the over head compartment and is approved by most budget European Airlines. Said it would impede smooth boarding. Bologna!!! Now I need two bags instead of one. Shame on you United Airlines.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~Delrio:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Delrio:在沟通方面,我会给他们五分之三的five。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~Delrio:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~Delrio:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Delrio在نوفمبر ١٦، ٢٠١٧发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。