United Airlines: After about ** minutes, the "hold music" stoppe...

GetHuman用户~deauxver来自November 27, 2017的United Airlines条客户评论

~deauxver案的背景

GetHuman:~deauxver-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~deauxver:Sure。在November 19上是morning。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
~deauxver:我使用了我在GetHuman United Airlines客户电话号码页面上找到的800-864-8331号码:United Airlines客户服务电话号码
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~deauxver 常见 United Airlines 问题的列表)
~deauxver:“ Refund”是我尝试使用to call的原因。

~deauxver对United Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~deauxver:After about ** minutes, the "hold music" stopped playing, and it sounded like someone was about to answer the phone, and then there was silence or near silence for several minutes before I finally heard some identifiable and understandable human voice on the other end - I was patient and gave it several minutes since the line never disconnected until I finally heard the customer rep talking to me. Once established, the line was clear and the friendly sound of a Filipino woman was answering all the questions that I had. I may be a little biased because I am married to a Filipino myself, but the help was in very understandable english that no American would have a problem understanding.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~deauxver:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~deauxver:在沟通方面,我会给他们五分之三的one。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~deauxver:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~deauxver:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~deauxver在November 19, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。

United Airlines

3.14 of 5 stars | 1183条评论

~deauxver的United Airlines评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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