United Airlines: AGENT WAS NOT HELPFUL, ATTITUDE WAS SHE SEEMED...
GetHuman用户~ELOISE来自novembre 27º, 2017的United Airlines条客户评论
~ELOISE案的背景
GetHuman:~ELOISE-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~ELOISE:Yes I can。在novembre 18º上是evening。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ELOISE 常见 United Airlines 问题的列表)
~ELOISE:“ Complaint”是我尝试使用to call的原因。
~ELOISE对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ELOISE:AGENT WAS NOT HELPFUL, ATTITUDE WAS SHE SEEMED TIRED AND ANNOYED WITH REQUEST FOR FF MILE * THAT WAS BEING REJECTED IN RED LETTERS OVER AND OVER. THEN SHE HAD THE NERVE TO TELL ME THAT THERE WOULD BE A*$**.** CHGE IF SHE HAD TO MAKE MY RESERVATION. WHAT KIND OF HELP IS THAT WHEN THE SYSTEM KEEPS STATING 'UNAVAILBLE'?*FIX YOUR SYSTEM TO BE SIMPLE, TRAIN YOUR PERSONNEL TO BE COURTEOUS, WILLING TO HELP*CUSTOMERS MAKING RESERVATIONS HAVING TROUBLE ON LINE. IS THIS NOT THEIR JOB? OTHER AIRLINES HAVE PERSONNEL WHO ARE HAPPY TO HAVE BUSINESS.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~ELOISE:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ELOISE:在沟通方面,我会给他们五分之三的five。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~ELOISE:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~ELOISE:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ELOISE在novembre 18º, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。