Ulta Beauty: I was told by the "customer service" person tha...
GetHuman用户GetHuman-195107来自November 25., 2017的Ulta Beauty条客户评论
GetHuman-195107案的背景
GetHuman:GetHuman-195107-您能告诉我们其他Ulta Beauty个客户何时提起诉讼吗?
GetHuman-195107:Yeah。在November 20.上是morning。
GetHuman:您是否接触到Ulta Beauty,如果可以,怎么做?
GetHuman:这些常见的Ulta Beauty客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-195107 常见 Ulta Beauty 问题的列表)
GetHuman-195107:“ Change order”是我尝试使用to call的原因。
GetHuman-195107对Ulta Beauty客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ulta Beauty客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-195107:I was told by the "customer service" person that although I ordered a Christmas gift I would only be guaranteed delivery up to the **th. I was going out of town before the **th so I would need it earlier. They could not ablige me or cancel my order even though it hadn't been processed or sent at that time. Worst service ever from a company. Will not order online from them every again. Waited * minutes for first CS person and then took ** minutes to speak to a manager. They did offer a gift card for my inconvenience but that doesn't do much when I will probably have to go out to Ulta and pick up these gifts again the weekend before Christmas. (Never shopt at stores this late). Not a happy customer.
GetHuman:让我们量化一下您与Ulta Beauty联系的经验。在1到5的范围内,如何轻松解决Ulta Beauty问题?
GetHuman-195107:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-195107:在沟通方面,我会给他们五分之三的one。
GetHuman:Ulta Beauty快速有效地解决问题的能力又如何呢?
GetHuman-195107:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ulta Beauty客户有何建议?
GetHuman-195107:在一天中的早些时候或深夜给他们打电话。不要忘记Ulta Beauty可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-195107在November 20., 2017发生的Ulta Beauty客户服务问题中得到了一些有用的反馈和措辞。