Uber: To reactive
GetHuman用户GetHuman-ervinjo来自November 30, 2017的Uber条客户评论
GetHuman-ervinjo案的背景
GetHuman：GetHuman-ervinjo-您能告诉我们其他Uber个客户何时提起诉讼吗？
GetHuman-ervinjo：Sure。在November 26上是middle of the night。
GetHuman：您是否接触到Uber，如果可以，怎么做？
GetHuman-ervinjo：我使用在GetHuman Uber客户服务联系信息页面上找到的help page：联系Uber客户服务 GetHuman：这些常见的Uber客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-ervinjo 常见 Uber 问题的列表）
GetHuman-ervinjo：“ Problem With the App”是我尝试使用to contact的原因。
GetHuman-ervinjo对Uber客户服务的评价
GetHuman：那么，您如何总结GetHuman的Uber客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-ervinjo：To reactive
GetHuman：您能从11/26/17发生的事情中告诉我们其他人吗？
GetHuman-ervinjo：I direct this email to the Uber Upper Management.**Dear Uber management!** I am writing you this email with a request of letting me continue being an Uber partner, since I have been working in this wonderful ride sharing job for almost two years. I want to introduce myself first. My name is Armen Martirosyan and I have four children. As I told above I have been working with your company for two years already. I opened my Uber account on November ****. I am a driver of ** years. I also want to note that I have not had any tickets or accident throughout these ** years. I also have LA permit for driving and Uber is my full time job.** After working with Uber for almost one and a half years my account got deactivated because of a false feedback that one of the riders left. On the day of the deactivation I had a trip when I picked up a rider and when I picked her up the destination the she wanted me to drop her off was *.* miles away. When we were about ** feet away from the destination she asked me to drop her off in the middle of the street I asked her to let me drop her off ** feet away because dropping off was restricted in that area. She started yelling at me and when I dropped her off she threatened me and said that she will do everything to get me out of Uber platform and as a result she did what she said. I know it will be hard for you to understand the situation and trust me but please read what I have to say. Two months after my account got deactivated I got a new car. My first car was Toyota Sienna salvage and I opened another account based on my new car. I want to let you know that I did not know I was not allowed to open another account. I drove for more than seven months with my second account and after that it got deactivated. With a respect I want to note that during the past seven months I showed and proved that I am a good driver. I have had more than **** trips. I have been maintaining a *.** star rating since then. I am very sorry for not knowing that I was not allowed to open a second account and please consider that I regret it. With my commitment to Uber I have I showed my service to the customers and have never had a negative feedback. Any past reports are no longer showing on the new account and it does not seem to be an issue. All of the feedbacks from the riders show my great service. I have also been in *% of best Uber drivers for several times. After the deactivation my account was put in an investigation and as a result I got an email saying that because of my great service and commitment my account will be activated. But it lasted only ** days and it got deactivated with the same reason of this being my second account. Contacting you was the only way of getting this right. Respectfully I ask you to reconsider my account and let me continue being an Uber partner.**No matter what decision you will make I want to introduce you an idea that I have ready as a product which is not in a manufacturing business yet. I am very sure that if used in Uber business the product will dramatically increase the number of riders in Uber Company. I have not introduced the idea anywhere and I want to officially introduce it to Uber. Thank you very much for putting your time and reading my email. Wish you happy holidays.
GetHuman：让我们量化一下您与Uber联系的经验。在1到5的范围内，如何轻松解决Uber问题？
GetHuman-ervinjo：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-ervinjo：在沟通方面，我会给他们五分之三的four。
GetHuman：Uber快速有效地解决问题的能力又如何呢？
GetHuman-ervinjo：为此，我要说出五分之二的three。
GetHuman：最后-对其他Uber客户有何建议？
GetHuman-ervinjo：尽早或晚些时候与他们打交道。不要忘记Uber可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-ervinjo在November 26, 2017发生的Uber客户服务问题中得到了一些有用的反馈和措辞。