USAA: Hello,**I'm in Kenya and need to put a travel n...

GetHuman用户~Kenya来自November 18th, 2017的USAA条客户评论

~Kenya案的背景

GetHuman:~Kenya-您能告诉我们其他USAA个客户何时提起诉讼吗?
~Kenya:Yeah。在November 16th上是evening。
GetHuman:您是否接触到USAA,如果可以,怎么做?
~Kenya:我使用了我在GetHuman USAA客户电话号码页面上找到的800-531-8722号码:USAA客户服务电话号码
GetHuman:这些常见的USAA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kenya 常见 USAA 问题的列表)
~Kenya:“ File a report”是我尝试使用to call的原因。

~Kenya对USAA客户服务的评价

GetHuman:那么,您如何总结GetHuman的USAA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kenya:Hello,**I'm in Kenya and need to put a travel notification on my account so that I am able to use my debit card. i'v tried accessing my account, but the website keeps trying to make me put in a PIN number that was sent to my phone. However, I have had cell service turned off to my phone for a month now and cannot receive a PIN number via text message.**Is there a way to override this or get the PIN number emailed to me?**I am working in an orphanage for three more months and really need to get this issue resolved as soon as possible. If this does not get resolved quickly I will need my USAA account as soon as I return to the states. Getting a travel notification put on my account or finding something to speak with should not be this difficult and stressful.**Thank you,*Regan Urquhart
GetHuman:让我们量化一下您与USAA联系的经验。在1到5的范围内,如何轻松解决USAA问题?
~Kenya:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kenya:在沟通方面,我会给他们五分之三的two。
GetHuman:USAA快速有效地解决问题的能力又如何呢?
~Kenya:为此,我要说出五分之二的five。
GetHuman:最后-对其他USAA客户有何建议?
~Kenya:在一天中的早些时候或深夜给他们打电话。不要忘记USAA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kenya在November 16th, 2017发生的USAA客户服务问题中得到了一些有用的反馈和措辞。

USAA

2.75 of 5 stars | 67条评论

~Kenya的USAA评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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