US Bank Visa: Polite and helpful customer service rep- but th...
GetHuman用户~Dan the Man来自November 26th, 2017的US Bank Visa条客户评论
~Dan the Man案的背景
GetHuman:~Dan the Man-您能告诉我们其他US Bank Visa个客户何时提起诉讼吗?
~Dan the Man:Yes I can。在November 20th上是afternoon。
GetHuman:您是否接触到US Bank Visa,如果可以,怎么做?
GetHuman:这些常见的US Bank Visa客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dan the Man 常见 US Bank Visa 问题的列表)
~Dan the Man:“ Complaint”是我尝试使用to call的原因。
~Dan the Man对US Bank Visa客户服务的评价
GetHuman:那么,您如何总结GetHuman的US Bank Visa客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dan the Man:Polite and helpful customer service rep- but this number is not the one on the back of the card. The number on the back of the card gets a "sorry we are too busy call in a few hours message" I paid twice online on same day and could never get through. She couldn't reverse it but she reversed an old late fee and changed my payment date. It's not her fault she works for a crappy company. They probably treat her like they treat me - poorly!
GetHuman:让我们量化一下您与US Bank Visa联系的经验。在1到5的范围内,如何轻松解决US Bank Visa问题?
~Dan the Man:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dan the Man:在沟通方面,我会给他们五分之三的five。
GetHuman:US Bank Visa快速有效地解决问题的能力又如何呢?
~Dan the Man:为此,我要说出五分之二的five。
GetHuman:最后-对其他US Bank Visa客户有何建议?
~Dan the Man:在一天中的早些时候或深夜给他们打电话。不要忘记US Bank Visa可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dan the Man在November 20th, 2017发生的US Bank Visa客户服务问题中得到了一些有用的反馈和措辞。